For the past five years, my vision had been steadily deteriorating at an insidious rate. Night-driving was putting not only me, but others in my path in danger. Day-driving was likewise a challenge for me. An opathamologist diagnosed my condition as having cataracts with some astigmatism in one eye.
I was desperate! My research pointed me to Dr. Alan Vern at Looking Glass Optical as being tops in his field. He made me feel at ease and confident in his skills. I decided to have surgery in both eyes. Please understand that this kind of procedure is more, much more than having a qualified surgeon. We receive an enormous amount of information through our eyes, a vitally important sense. Besides the skill level of the surgeon, competent hospital care is paramount! The staff at Pardee OR outpatient was incredible! From check-in to discharge, I received wonderful, loving, professional attention. I was treated with respect and an attention to detail in every manner. Starting with comfortable socks, and a warm blanket and ending with a hot danish before discharge, I was made to feel “special.” Even the needle in my arm was painless.
I am so thankful for having gone through this procedure. Dr. Verm prayed over me which was very important. I now have 20/20 vision in both eyes. I use 1.5 power, over the counter, reading glasses. This was truly a miracle in my life. I am so thankful to Dr. Vetm, Looking Glass Optical, and the staff and management at Pardee Hospital.
Doug Regan
My experience with Looking Glass Eye Center.
I had my eyes examined on June 23, 2017 at Looking Glass Eye Center. On June 26 I had to go to Wisconsin for a family health emergency. I ended up being there until September 18. I needed a follow up appointment but was concerned at the length of time between the time I received my glasses to the time I returned to NC.
I contacted Amy Good and explained my situation. She put me in touch with Angel in the Brevard office and she was able to see me the very next day. She agreed that I needed another exam and arranged for me to see Dr. Johnson. He found and corrected the problem at that time.
Everyone I came in contact was very sensitive to my needs and I am extremely pleased with the Brevard office.
Thank you,
Carol Odegaard
I was referred to Looking Glass Eye Care in July by my physician and to Dr. Katherine Volatile in particular by a friend. Right off the bat I was amazed at how knowledgeable the technicians were. They really know their business. All of the technicians I’ve been in contact have been with Looking Glass for a number of years. In my pre-retirement life as a financial services executive, I know that tenured employees are a result of how they are treated by their employers. That speaks volumes to me.
Dr. Volatile updated me on the progress on my cataract (about halfway there) and I asked why I had to wait until the cataract covered my eye before I had it removed. She said I didn’t and immediately set me up with Dr. Verm.
Fast forward to August 15th and the cataract has been removed. I was amazed that my vision was so quickly corrected…thought there would be some fuzziness or something. After a 15 minute procedure and a half hour in recovery, I was on my way home! Best decision I ever made was to have the cataract removed early! Dr. Verm was terrific and explained everything along the way (and during the procedure) and I never felt rushed when I had questions.
Thanks to everyone at Looking Glass for a really great experience! It couldn’t have gone better!
Peggy Law
I have been a patient of Dr. Alan Verm and Looking Glass Eye Center for many years and have always received the best of care in a customer friendly, professional environment. Recently I had the opportunity to experience two procedures with outstanding results, which confirmed to me that Looking Glass Eye Center is the best Ophthalmology group in the region:
1. In March, Dr. Verm expertly preformed Blepharoplasty, or removal of skin from my sagging eyelids. What a fantastic difference this has made in my peripheral vision and in my appearance. I look 20 years younger! Dr.Verm has a wonderful patient communication style in which he describes at each step along the way in the procedure what he will be doing and what the patient will be feeling, frequently assuring the patient that all is going well.
2. In May, Dr. Verm removed my cataracts, again, with outstanding results. My eyesight is now 20/15. My astigmatism is corrected. I am able to see better than I ever have – without contacts or glasses. It’s now a sharp, clear beautiful world out there for me. The surgery itself was a breeze, thanks to Dr. Verm’s expertise. And as “icing on the cake” he actually called me the evening after the second procedure to assure that all was going well.
The results of these procedure have had such a positive effect on my day to day life. I can see better than ever. I am free from time consuming application and removal of contacts, no red eyes, a younger look. To say that I am pleased is an understatement.
A huge THANK YOU, Dr. Verm and Staff , for your professionalism, competency and great customer service.
Julie Thompson
I was reluctant to start using any fillers or Botox. I was worried that it would not look natural or that it would hurt or be uncomfortable to have done. Dr. Volatile immediately eased all those fears, with her knowledge, expertise and amazing “bedside” manner. After my first procedure I saw immediate results, and while people commented on how great I looked, no one suspected I had had “work” done. Dr. Volatile is extremely gifted and talented, and I can’t ever imagine going to anyone else.
Meridith Elliott Powell
Dear Dr. Verm,
Thank you and your friendly and professional staff for giving me my eyesight back! My vision became so poor, (at 81 years old) I had to use a pair of binoculars to see the little flag on our mailbox, to tell me our mail had been delivered! The mailbox is over 100 feet away and the walk to it is about 135 feet.
Because of my recent (and successful) cataract surgery, I no longer need the binoculars to see the little flag!!! What an improvement — maybe even — “what a miracle!”
Thank you again!
Joe Satrape, Lake Lure, NC
‘There is no truth except the truth that exists within you. Everything else is what someone is telling you.’
“Although I wouldn’t say that surgery of any kind is one of my favorite things to experience, I have to say that my recent eye surgery with Dr. Verm was as pleasant as it could have possibly been. Thanks to all of you that I worked with. From the moment I checked in I was treated with kindness and respect. I felt that the office staff I had communication with cared about my surgical outcome. No one in the office could have done anything to make my experience any better!
Dr. Verm, you are amazing. I am thrilled with my “bionic eyes”. Thanks to all of you. You are an awesome group.”
Carol Fisk
“I imagine it’s normal for anyone anticipating the need for cataract surgery to feel somewhat apprehensive or even fearful about a pending operation. However, Dr. Alan Verm and the staff of Looking Glass Eye Center soon erased my apprehension and calmed my fears when I visited their Hendersonville office in early June 2015 for an eye exam. During that visit, Dr. Verm did recommend cataract surgery for both eyes. He and his staff answered all my questions and thoroughly explained the surgical procedures and expected outcomes. With every confidence in Dr. Verm, his staff, and the Pardee Hospital Day Surgery personnel, I asked that my eye surgeries be scheduled as soon as possible. Well, I’m pleased to share that the June 16th surgery on my right eye and June 23rd surgery on my left were successful! I am so very thankful to God and grateful to Dr. Verm and all medical staff involved for helping provide me a much clearer view of this beautiful world in which we all live. Thank you, Dr. Verm!”
Barbara Blaine
Hendersonville, NC